Saturday, April 14, 2012

A secretary's rules for their boss

Today's Business Lessons











A secretary's rules for their boss
 
By Francis J. Kong 
 (The Philippine Star) Updated April 14, 2012 


The boss became upset with his secretary one day. He told her, “Every time I want you, you’re on the phone, Miss Gonzales!”

“They were all business calls, Sir,” the secretary defended.
“Oh really?” says the boss. “Well then, in the future, please don’t address my clients as ‘darling!’”

Ooops!

In another office, the boss was giving his secretary some very important instructions.

Boss: “If Mr. Santos comes into the office today, tell him I’m out.”  

Secretary: “Noted, Sir. Anything else?”    

Boss: “Yes. Don’t look too busy when he shows up, or he’ll know you’re lying!”

Secretaries. How can bosses and leaders survive without them?

It is to my loss that I will miss speaking in this year’s National Convention of the Philippine Associations of Secretaries. My hands are tied due to other commitments. But I distinctly remember speaking to the group some years back. Lovely people, interesting personalities. All faithful in protecting their bosses. Many of them have become my friends.

Are secretaries really overworked and underpaid? Maybe. But one thing is sure: Many are not given enough credit and recognition for the crucial role they play in the work place. Nevertheless, they wear a smile on their face every day and work with grim determination to make their boss succeed. Secretaries are heroes in the work place!

Here’s a piece of material I got from the Internet entitled, “Rules of Work” – a real eye-opener for bosses like me. After reading this, maybe bosses will understand their secretaries just a little bit better.

Rules of Work:

1. Never give me work in the morning. Always wait until 4 p.m. and then bring it to me. The challenge of a deadline is refreshing.

2. If it is really a rush job, run in and interrupt me every 10 minutes to inquire how it is going. That helps. Even better, hover behind me and advise me at every keystroke.

3. Always leave without telling anyone where you are going. It gives me a chance to be creative when someone asks where you are.

4. If my arms are full of papers, boxes, books or supplies, do not open the door for me. I need to learn how to function as a paraplegic, and opening doors with no arms is good training in case I should ever be injured and lose all use of my limbs.

5. If you give me more than one job to do, do not tell me which is priority. I am psychic.

6. Do your best to keep me late. I adore this office and really have nowhere to go or anything to do. I have no life beyond work.

7. If a job I do pleases you, keep it a secret. If that gets out, it could mean a promotion.

8. If you do not like my work, tell everyone. I like my name to be popular in conversations. I was born to be whipped.

9. If you have special instructions for a job, do not write them down. In fact, save them until the job is almost done. No use confusing me with useful information.

10. Never introduce me to the people you are with. I have no right to know anything. In the corporate food chain, I am the plankton. When you refer to them later, my shrewd deductions will identify them.

11. Be nice to me only when the job I am doing for you could really change your life and send you straight to manager’s hell.

12. Tell me all your little problems. No one else has any, and it is nice to know someone is less fortunate. I especially like the story about having to pay so many taxes on the bonus check you received for being such a good manager.

13. Wait until my yearly review and then tell me what my goals should have been. Give me a mediocre performance rating with a cost of living increase. I am not here for the money anyway.

Ouch! Hit me too.

Bosses like you and me have to pay a little bit more attention to our secretaries. After all, we can’t even operate the fax machine without them!

Be good to secretaries, and they will be good to you. Even the Bible says as much.

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